Terms and Conditions
The following terms and conditions pertain to each graphic design, web design and digital and print marketing job peformed by Lindsey Owen White; these terms and conditions serve as an agreement between Lindsey Owen White and you, the customer. Before receiving artwork from Lindsey Owen White, customers are required to express agreement with the following terms and conditions.
Ownership of Artwork
All logos and graphic design elements (referred to as "artwork" in these terms and conditions) created by Lindsey Owen White are the property of Lindsey Owen White until/unless the finalized artwork is purchased. Purchasing the finalized artwork is separate from paying the quoted design or printing fee. After the purchase of finalized artwork, the finalized artwork becomes the property of the purchaser (referred to as the "Customer" in these terms and conditions). Any developmental or unfinished artwork and/or artwork not ultimately finalized/approved for Customer also remains the property of Lindsey Owen White.
In cases where the Customer purchases the finalized artwork, the Customer, by default, grants permission to Lindsey Owen White to showcase the purchased artwork in Lindsey Owen White's digital and printed portfolios for sampling purposes only.
Declined Artwork Design Requests
Lindsey Owen White retains the right to refuse any artwork design request for any reason, and at any time prior to receiving payment for the artwork design request. However, if the request is declined after payment is conceded to Lindsey Owen White, the Customer is entitled to and will receive full reimbursement for their payment. Artwork design requests are typically declined when they involve creating artwork that promotes or conveys criminal activity, adult entertainment, or any services or acitivities that could be considered morally indecent or questionable.
Artwork Modifications
When providing any unlimited artwork modifications as part of any custom logo design package, Lindsey Owen White retains the right to decide if artwork redesign requests made by the Customer ever become unreasonable or unreasonably excessive, though Lindsey Owen White stands behind its LogoApproval Guarantee. Artwork modification requests that are labeled by Lindsey Owen White as unreasonable or unreasonably excessive are subject to delay in being carried out, refusal of being carried out, or incurrence of additional charges.
Changes considered by Lindsey Owen White to be major changes, which are requested by the Customer to be made to any artwork developed by Lindsey Owen White, will not be classified as a modification, but rather as an additional concept.
There is typically an additional charge to make changes to a custom logo after LogoApproval if such changes are requested. Lindsey Owen White is not obligated to make changes to any artwork in a custom logo design package, free of charge, once complete satisfaction with all artwork in the package has been expressed by the customer.
Final Artwork Release and Usage
Final artwork which comprises any logo design package will not be released to the Customer until full payment for the package has been received by Lindsey Owen White. The only exception shall be in the case of the Customer requesting to have sent to him/her the final logo before all other accompanying artwork is finalized; this exception does not apply to the Autumn Package.
Lindsey Owen White is not responsible for payments claimed to be lost by mail, sent to the wrong address, or otherwise not received by Lindsey Owen White. Cases such as these will be resolved on an individual basis.
Lindsey Owen White has no incentive or desire to withhold artwork from the Customer after receiving full payment for the artwork—all final artwork will be remitted to the Customer immediately after full payment is received by Lindsey Owen White and after the Customer has expressed his/her satisfaction with all artwork.
The Customer understands that final artwork that is provided to the Customer by email or as a free download is often zipped/compressed, therefore the Customer, when only receiving final artwork through the internet, and not by mail on CD, will need to have on their computer a file decompression program, such as WinZip or StuffIt Expander in order to open finalized artwork. Lindsey Owen White is not responsible for any delays that may arise due to the Customer's inability to use final artwork as a result of file decompression issues.
Artwork Design Procedures
Artwork design procedures listed on the lindseyowhite.com website will be followed as closely as possible, though there may be cases in which procedures must be slightly modified, or design services must be delayed. Lindsey Owen White is in no way responsible for customer-end unmet deadlines for any reason.
Pricing
The Customer agrees to pay the current price (price at the time of their order) specified on the lindseyowhite.com website for any artwork they intend to receive. Any payment received by Lindsey Owen White from the Customer that is deemed as invalid for any reason will not be exchanged for final artwork. The Customer agrees to provide valid payment to be exchanged for final artwork.
Legal Remedy
The Customer agrees to settle any and all disputes which may arise during or after the artwork design process, between the Customer and Lindsey Owen White, outside of court. The Customer shall, in good faith, be willing to compromise with Lindsey Owen White regarding all perceived or obvious errors, delays, miscommunication, or any failure on the part of Lindsey Owen White in providing flawless service to the Customer, and shall not bring lawsuit against Lindsey Owen White.
After Payment
Lindsey Owen White is indeed responsible for sending artwork, for which valid payment has been received, to the Customer. Once this artwork has been received by the Customer, however, Lindsey Owen White is no longer responsible for the artwork, though Lindsey Owen White stands behind its Storage system.
Conclusion
The Customer agrees and is encouraged to ask questions, regarding any section or sections of these terms and conditions that he/she does not understand, before ordering any type or any amount of artwork from Lindsey Owen White.
Lindsey Owen White has no incentive or desire to withhold artwork from the Customer after receiving full payment for the artwork—all final artwork will be remitted to the Customer immediately after full payment is received by Lindsey Owen White and after the Customer has expressed his/her satisfaction with all artwork.
The Customer understands that final artwork that is provided to the Customer by email or as a free download is often zipped/compressed, therefore the Customer, when only receiving final artwork through the internet, and not by mail on CD, will need to have on their computer a file decompression program, such as WinZip or StuffIt Expander in order to open finalized artwork. Lindsey Owen White is not responsible for any delays that may arise due to the Customer's inability to use final artwork as a result of file decompression issues.
Artwork Design Procedures
Artwork design procedures listed on the lindseyowhite.com website will be followed as closely as possible, though there may be cases in which procedures must be slightly modified, or design services must be delayed. Lindsey Owen White is in no way responsible for customer-end unmet deadlines for any reason.
Pricing
The Customer agrees to pay the current price (price at the time of their order) specified on the lindseyowhite.com website for any artwork they intend to receive. Any payment received by Lindsey Owen White from the Customer that is deemed as invalid for any reason will not be exchanged for final artwork. The Customer agrees to provide valid payment to be exchanged for final artwork.
Legal Remedy
The Customer agrees to settle any and all disputes which may arise during or after the artwork design process, between the Customer and Lindsey Owen White, outside of court. The Customer shall, in good faith, be willing to compromise with Lindsey Owen White regarding all perceived or obvious errors, delays, miscommunication, or any failure on the part of Lindsey Owen White in providing flawless service to the Customer, and shall not bring lawsuit against Lindsey Owen White.
After Payment
Lindsey Owen White is indeed responsible for sending artwork, for which valid payment has been received, to the Customer. Once this artwork has been received by the Customer, however, Lindsey Owen White is no longer responsible for the artwork, though Lindsey Owen White stands behind its storage systems.
Conclusion
The Customer agrees and is encouraged to ask questions, regarding any section or sections of these terms and conditions that he/she does not understand, before ordering any type or any amount of artwork from Lindsey Owen White.
Whether you're in need of logo design or a custom website, advertising or printed brochures, LOW is ready to listen and eager to get started.
LOW believes in treating you, the client, the way he would like to be treated.
Each project is carried out with a positive attitude, excellent customer service and a fair price. As a solid Christian, LOW knows this is simply the right way to do business. Please take a few moments to browse his work.
